This Privacy Policy explains how PrimeVision Automation Studio (trading name of PrimeVision Marketing LLC, Trade Licence No. 1564398), operating at primevision-marketing.com, collects, uses, and protects your personal information when you use our website or services.

1. Who We Are

PrimeVision Automation Studio is a Dubai-based AI automation agency. Our legal entity is PrimeVision Marketing LLC, registered in the United Arab Emirates with Trade Licence No. 1564398.
Registered address: Office No. 1004-0316, ALJIAD Business Centre, FAHIDI HEIGHTS, Al Hamriya, Dubai, UAE
For privacy-related enquiries: info@primevision-marketing.com

2. Information We Collect

We collect the following types of personal information:
Information you provide directly:
• Full name
• Email address
• Phone number
• Business name and industry
• Any other information you include in the contact form message field

Information collected automatically:
• IP address and approximate location
• Browser type and device information
• Pages visited and time spent on site
• Referring URLs

3. How We Use Your Information

We use your personal information to:
• Respond to your enquiries and schedule consultations
• Deliver the services you have engaged us for
• Send relevant follow-up communications related to your enquiry
• Improve our website and service quality
• Comply with our legal obligations
We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

• Contract performance: to fulfil services you have requested
• Legitimate interests: to respond to enquiries and improve our services
• Legal compliance: where required by applicable UAE law

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Contact form enquiries are retained for a maximum of 24 months unless you become a client, in which case data is retained for the duration of the engagement plus 5 years.

6. Third-Party Tools

We use the following platforms that may process your data on our behalf:
• GoHighLevel (CRM and automation platform)
• WhatsApp Business API (client communications)
• Framer (website hosting)
• Stripe (payment processing)
We only share the minimum data necessary for service delivery.

7. Cookies

Our website uses cookies. Please refer to our Cookie Policy for full details.

8. Your Rights

You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal retention requirements
• Withdraw consent where processing is based on consent
• Lodge a complaint with a relevant data protection authority
To exercise any of these rights, contact us at info@primevision-marketing.com.

9. Security

We implement appropriate technical and organisational measures to protect your personal data. However, no internet transmission is completely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our website after changes constitutes acceptance of the updated policy.