Privacy Policy

21 September 2026 · Version 1.2

Read our Cookie Policy

This Privacy Policy explains how PrimeVision Automation Studio (a trading name of PrimeVision Marketing LLC, Trade Licence No. 1564398) handles personal information received through our website, enquiries, business-priorities questionnaire, bookings and services. It covers our own business contacts. Where we process a client’s customer data on their instructions, the client’s privacy notice and our agreed data-processing terms also apply.

1. Who We Are

PrimeVision Automation Studio is a Dubai-based AI automation agency. Our legal entity is PrimeVision Marketing LLC, registered in the United Arab Emirates with Trade Licence No. 1564398.

Registered address: Office No. 1004-0316, ALJIAD Business Centre, FAHIDI HEIGHTS, Al Hamriya, Dubai, UAE

For privacy-related enquiries: info@primevision-marketing.com

2. Information We Collect

You may provide your name, email address, phone number, company, role, website and preferred contact method. Our business-priorities questionnaire also asks about your team, services, enquiry volumes, existing tools, operational challenges, priorities, timing and budget. We receive the messages, appointment details and correspondence you send us. Please avoid including sensitive information or other people’s personal details unless necessary and authorised.

When your browser connects to our website or a linked service, the provider receives technical information such as your IP address, browser information and requested resources. The website currently loads fonts from Google Fonts. With your permission, Google Analytics measures page visits, scrolling and selected actions, such as opening WhatsApp or submitting an enquiry. We do not send enquiry contents, names, email addresses or phone numbers as Analytics event data. Google Ads and Meta Pixel are not installed.

3. How We Use Your Information

We use the details you provide to respond to your request, review your priorities, recommend a suitable scope, arrange meetings and deliver agreed services. We may also use relevant records for administration, security, accounting and legal obligations.

An enquiry is not an automatic subscription to unrelated marketing. Where consent is required for newsletters or promotional messages, we ask for it separately. You can unsubscribe or contact us to stop marketing. We do not sell your personal information.

4. Legal Basis for Processing

We process personal information with your consent where required by applicable law. Where an applicable legal exception permits it, we may process information to take steps you request before a contract, perform a contract or comply with a legal obligation. We do not treat a visit to this website as consent to marketing. You may withdraw consent by contacting us; this does not affect processing that was lawful before withdrawal.

5. Data Retention

We keep personal information only for as long as needed for its purpose. Retention depends on whether your enquiry is active, whether you become a client, the duration of our services, applicable accounting and legal requirements, and any dispute requiring records to be preserved. Information no longer needed should be deleted or anonymised, subject to lawful retention requirements. Contact us for information about the retention of your particular records.

6. Third-Party Tools

The providers involved depend on the service you use: • HighLevel / LeadConnector: our enquiry questionnaire, appointment booking, CRM and configured follow-up. Information you submit through those services is handled in our business account. • Google Fonts: website typefaces; Google receives technical connection information when fonts load. • Zoom: meeting information when a consultation takes place on Zoom. • WhatsApp / Meta: your number and messages when you communicate with us through WhatsApp. • Email and calendar providers: correspondence and appointment information when we communicate or synchronise bookings. • Stripe: payment processing where a paid engagement uses a Stripe payment link; payment details are entered with the payment provider.

We share information relevant to the requested service, and may also disclose records where legally required or to professional advisers when necessary. Providers may act under their own privacy terms for some activities. Our questionnaire uses HighLevel, not Google Forms.

Analytics and hosting update, 24 September 2026: Google Analytics receives technical usage data only after you allow analytics. Cloudflare hosts this website and processes connection information to deliver and protect it. You can change your analytics choice using Cookie settings in the footer.

International Processing

Our cloud and communications providers may process information outside the UAE. Overseas processing must meet applicable transfer requirements, using the relevant legal mechanism and safeguards for the service concerned. You can contact us to ask about the recipients, locations and safeguards relevant to your information.

7. Cookies

We remember your cookie choice in your browser for up to 180 days. Optional Google Analytics is loaded only after you select Allow analytics. You can reject it or withdraw permission using Cookie settings in the footer without affecting contact or booking features. See the Cookie Policy in our Terms of Service for details. External questionnaire and booking services may use their own storage.

8. Your Rights

Subject to applicable law, you may request information about processing, access to your data, correction, erasure, restriction or cessation of processing, and a portable copy where available. You may object to relevant processing, including direct marketing, and ask about decisions based on automated processing. You may also withdraw consent and complain to the competent data-protection authority.

Send requests to info@primevision-marketing.com. We may need proportionate information to verify your identity. Where a legal exception prevents us from fulfilling a request, we will explain the reason.

9. Security

Personal information requires appropriate technical and organisational safeguards, including controlled access and secure handling. No website, internet transmission or storage system can be guaranteed completely secure. Please do not send passwords, payment-card details or sensitive documents through a general enquiry form.

10. Changes to This Policy

We may update this notice as our services, providers or legal obligations change. The date above identifies the latest revision. Where a change requires notice or fresh consent, we will provide that notice or request consent; continued browsing does not by itself supply consent for a new purpose.